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49 U.S.C. § 41727

Title 49 Chapter 417 Current through PL 119-73 Last updated: March 29, 2026 View on OLRC →
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§ 41727. Passenger Rights 1 1 So in original. Probably should not be capitalized.

  • (a) The Secretary of Transportation shall require each covered air carrier to submit a summarized 1-page document that describes the rights of passengers in air transportation, including guidelines for the following:
    • (1) Compensation (regarding rebooking options, refunds, meals, and lodging) for flight delays of various lengths.
    • (2) Compensation (regarding rebooking options, refunds, meals, and lodging) for flight diversions.
    • (3) Compensation (regarding rebooking options, refunds, meals, and lodging) for flight cancellations.
    • (4) Compensation for mishandled baggage, including delayed, damaged, pilfered, or lost baggage.
    • (5) Voluntary relinquishment of a ticketed seat due to overbooking or priority of other passengers.
    • (6) Involuntary denial of boarding and forced removal for whatever reason, including for safety and security reasons.
  • (b) Not later than 90 days after each air carrier submits its guidelines to the Secretary under subsection (a), the air carrier shall make available such 1-page document in a prominent location on its website.

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