§ 1304. Reports

• (a) The Board shall annually transmit to the Congress a report on its activities, including each instance in which the Board has initiated an investigation on its own initiative under this chapter or subtitle IV.
• (b)
  • (1) The Board shall post a quarterly report of rail rate review cases pending or completed by the Board during the previous quarter that includes—
    • (A) summary information of the case, including the docket number, case name, commodity or commodities involved, and rate review guideline or guidelines used;
    • (B) the date on which the rate review proceeding began;
    • (C) the date for the completion of discovery;
    • (D) the date for the completion of the evidentiary record;
    • (E) the date for the submission of closing briefs;
    • (F) the date on which the Board issued the final decision; and
    • (G) a brief summary of the final decision;
  • (2) Each quarterly report shall be posted on the Board’s public website.
• (c)
  • (1) The Board shall establish and maintain a database of complaints received by the Board.
  • (2) The Board shall post a quarterly report of formal and informal service complaints received by the Board during the previous quarter that includes—
    • (A) the date on which the complaint was received by the Board;
    • (B) a list of the type of each complaint;
    • (C) the geographic region of each complaint; and
    • (D) the resolution of each complaint, if appropriate.
  • (3) The quarterly report may identify a complainant that submitted an informal complaint only upon the written consent of the complainant.
  • (4) Each quarterly report shall be posted on the Board’s public website.